| ▷ Cancellation 24 hours prior to pick-up: full refund |
| ▷ Reservation on the day (payment completed) Cancellation on the day (1 hour before pick-up): Full refund |
| ▷ Cancellation within 24 hours of pick-up: Refund minus 10% fee |
| ▷ Cancellation after pick-up time: 1 day rental fee (24h fee) + 10% fee refund |
| ✓ Cancellations due to natural disasters on the day of pick-up can only be fully refunded when a confirmation of cancellation is submitted. |
| ✓ Reservation cannot be changed, and if you want to change it, you must cancel and rebook. |
| ✓ Cancellation and refund regulations follow the regulations as a domestic travel business operator. |
